> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chief.bot/llms.txt
> Use this file to discover all available pages before exploring further.

# Submitting feedback or reporting a bug

> Have an idea that would make Chief better, or hit something that isn't working right?

## Tell the Chief team what to build or fix

Have an idea that would make Chief better, or hit something that isn't working right? Send it from the [**Get Help** widget](/help/help-feedback-whats-new/getting-help-in-chief). Feedback and bug reports go straight to the team so they can prioritize and follow up.

## Submit feedback or a feature idea

<Frame>
  <img src="https://mintcdn.com/chief-2d405d1a/ZjT7ckngTj8rjHF7/images/help/acct-gethelp.png?fit=max&auto=format&n=ZjT7ckngTj8rjHF7&q=85&s=bd0d921cfeb6f63e4540d56f8765476f" alt="Chief - the Get Help button that opens the help widget" width="402" height="468" data-path="images/help/acct-gethelp.png" />
</Frame>

1. Click the **Get Help** button — the question-mark help icon in the left navigation bar (it's also in your account menu).
2. Wait for the help panel to open.
3. Choose the option to **share feedback** or [send a message](/help/help-feedback-whats-new/chatting-with-the-support-team).
4. Describe your idea: what you want to do and why it would help.
5. Click **Send** to submit it.

## Report a bug

1. Open the **Get Help** widget.
2. Start a message describing the problem.
3. List the steps to reproduce it, what you expected, and what actually happened.
4. Note your browser and [whether reloading the page helped](/help/troubleshooting/performance-speed-tips).
5. Click **Send**.

<Tip>
  🚀 **Pro-Tip:** If a bug crashed the page and you saw an error screen, report it from that screen instead — Chief thanks you with [extra credits for error reports](/help/help-feedback-whats-new/report-errors-earn-extra-credits).
</Tip>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="What is the difference between feedback and a bug report?">
    Feedback is an idea or request for something new or better. A bug report is something that is broken or behaving unexpectedly. Both go through the same Get Help widget; just say which one it is.
  </Accordion>

  <Accordion title="Will I get a response to my feedback?">
    Not every idea gets an individual reply, but the team reads what comes in. For a bug, include your account email so the team can follow up if they need more detail.
  </Accordion>

  <Accordion title="I submitted a bug but nothing happened and I got no confirmation. Did it send?">
    Reopen the Get Help widget and check the messages view; a sent report appears there. If it isn't listed, your message may not have gone through, so try sending it again with a stable connection.
  </Accordion>
</AccordionGroup>