> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chief.bot/llms.txt
> Use this file to discover all available pages before exploring further.

# Refilling credits

> Running low, or just want a bigger buffer?

Running low, or just want a bigger buffer? You can top up your [credits](/help/plans-credits-billing/how-credits-work) anytime. Refills are processed securely [through Stripe](/help/plans-credits-billing/managing-payment-methods-invoices), and on a paid plan every refill comes with a bonus.

## Refill your credits

1. Open the pricing page. You can get there from [**Settings → Billing**](/help/plans-credits-billing/checking-your-credit-balance-usage) by selecting **Refill Now**, or from the ["Out of credits" message](/help/plans-credits-billing/what-happens-when-you-run-out-of-credits) by selecting **Refill Credits**.
2. In the **Explore** column, find the **"Buy additional credits as needed"** field.
3. Type a dollar amount, or use the up/down arrows to adjust it. The minimum is **$10** and the maximum is **$100,000**.
4. Read the line below the field — it shows exactly how many credits you'll receive for that amount, including your plan bonus.
5. Select the **Refill Credits** button (coin icon).
6. You're sent to Stripe checkout. Enter your payment details and confirm.
7. After payment, Chief returns you to where you were and shows a confirmation that your credits were added.

<Tip>
  💡 **Tip:** Refills cost roughly \$1 per 1,000 base credits. [On Pro](/help/plans-credits-billing/plans-overview-explore-pro-power-user-enterprise) you get a 15% bonus and on Power User a 25% bonus on top — so the same dollar amount buys more credits on a higher plan.
</Tip>

## If you're not signed in

If you try to refill as a guest, Chief asks you to [create an account or sign in](/help/getting-started/creating-your-account-signing-in) first, then continues the refill you started. Your chosen amount is carried through.

## FAQ

<AccordionGroup>
  <Accordion title="I entered an amount under $10 and the button is disabled.">
    $10 is the minimum refill. Increase the amount to at least $10 — the field shows an error until you do. The maximum is \$100,000.
  </Accordion>

  <Accordion title="My credits didn't appear right after payment.">
    Credits are added through a Stripe webhook that can trail the redirect by a few seconds. Chief automatically refetches your balance when you return and keeps checking briefly. If the new balance still hasn't appeared after a minute, refresh the page or re-check Settings → Billing.
  </Accordion>

  <Accordion title="The amount I see doesn't match what I expected.">
    The credits line under the input already includes your plan bonus (15% on Pro, 25% on Power User), so the credited total is higher than the base \$1-per-1,000 rate. Check that you're reading the credits figure, not the dollar input.
  </Accordion>
</AccordionGroup>