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What Chief transcribes

During a Live Session, Chief transcribes two audio sources from your computer: your microphone (you) and your computer’s system audio (everyone else on the call). Each spoken turn lands in the Transcript with a speaker label and a timecode range.

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How speakers are labeled

In the Chief desktop app, your own microphone is labeled You (or your name, if you’ve set one). Other people start as Them. Once Chief can tell their voices apart, each one gets a number (Speaker 1, Speaker 2…), and the number becomes a name as soon as someone names that voice. Numbers are shared across the whole session, so Speaker 3 is the same person wherever they appear. The web app usually shows the simpler You / Them labels by audio source. For a session recorded with Chief for iPhone, turns from the phone microphone use numbered labels such as Speaker 1 instead of Them.
ℹ️ Good to Know: Naming an identified speaker during a live call names every line that voice spoke and can help Chief remember the voice on your organization’s later calls. A correction made after the call changes only the saved transcript. It does not train or combine voiceprints.

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Reading the transcript

Each block shows a colored speaker label, its starting time, and the spoken text. Open a Live Session and scroll the Transcript panel to read it in order.

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Name or merge a speaker

In the desktop app, you can name an identified voice during a call or correct it after the call ends:
  1. In the Transcript, click the speaker label on a line. During the call, the host can do this once Chief has told that voice apart. After the call, anyone who can edit the past session summary can use the picker on the just-ended screen or a reopened session. A device that only joined another host’s call cannot make the after-call correction without that permission. A label still reading Them can’t be named yet.
  2. Under In this meeting, choose Same as [name] to merge the voice with another speaker already in the session. Otherwise, search with Find a person, or type a new name and pick someone, or choose Add followed by the name you typed.
  3. Every line from that voice now shows the chosen name.
During a live call, changing an already named voice to another named person can prompt Also combine [old name]‘s voiceprint into [new name]‘s? Choose carefully:
  • Only this meeting relabels the current session without absorbing the old identity into the chosen person’s voiceprint.
  • Combine also folds the old voiceprint into the chosen person for future calls. Use it only when both names are the same person. It can’t be undone.
After the call ends, Chief no longer has the voice data needed to train or combine a voiceprint. Naming or merging speakers then changes only the stored transcript, even when you choose another speaker already shown in the meeting. During a live call, click your own label and type in Your name to change how you appear.

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FAQ

Them means Chief hasn’t told those voices apart yet. As it does, each voice gets its own Speaker number. In the web app, Them usually covers everyone on the call’s audio; phone-recorded microphone turns use numbered Speaker labels instead.
Once Chief has identified a voice, the live host can click its label and pick or add a name. After the call, anyone who can edit the session summary can make the same transcript correction from the just-ended screen or a reopened session. An after-call correction updates only that saved transcript and does not train a voiceprint. A label still reading Them cannot be named.
That means no audio has been transcribed. Confirm the desktop app has microphone and system-audio access and that the meeting audio is reaching your computer.