Where Organization Memory lives

- Open the account menu (your avatar) and choose Organization, then select Memory in the left-hand navigation.
- The Organization Memory section appears. If you haven’t added anything yet, it shows “No organization memories yet.”
Turn collection on and add memories

- Use the Enable organization memory toggle to let Chief collect organization-level memories from conversations.
- To add one yourself, select Add Memory, type the entry, and save it. You’ll see “Memory saved.” (You can also bring entries in with Import.)
- To manage existing entries, use the controls on each memory: Archive to set one aside (you can restore it later), or Delete to remove it permanently.
ℹ️ Good to Know: Chief keeps memory at three levels — your personal memories, per-Project memories, and Organization Memory. Organization Memory is the broadest: it applies everywhere in the Organization, so use it for facts that are true company-wide.
Keeping memory healthy
Over time, memories can go stale. The Memory area flags entries that need attention (for example marked Stale, Fading, or Dormant) so you can archive or delete what’s no longer accurate. You can also compress several related memories into one concise entry.Frequently asked questions
I turned off collection — did my Organization memories disappear?
I turned off collection — did my Organization memories disappear?
No. Disabling collection only stops Chief from adding new memories automatically. Existing memories remain available and you can still view, archive, or delete them.
Who can edit Organization Memory?
Who can edit Organization Memory?
Organization settings, including Memory, are owner-only. If you’re not an organization owner, you won’t be able to open that page; ask an owner to make changes.
Should I put a fact in Organization Memory or a Project memory?
Should I put a fact in Organization Memory or a Project memory?
Use Organization Memory for things true across the whole company. Use a Project memory when the fact only matters inside one Project, so it doesn’t influence unrelated work.