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Running low, or just want a bigger buffer? You can top up your credits anytime. Refills are processed securely through Stripe, and on a paid plan every refill comes with a bonus.

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Refill your credits

Organization Owners can buy credits without leaving the Organization’s billing page:
  1. Choose Billing from the account menu, then find the Buy credits panel on the Overview tab. The Buy credits button at the top of the page takes you there too.
  2. Pick a preset amount ($25**, **$50, $100**, or **$250), or type a dollar amount in Custom amount and use the up/down arrows to adjust it. The field starts at the $10** minimum, and the maximum is **$100,000.
  3. Read the credits figure below the field, then select Buy credits.
You can also refill from the pricing page. Open it directly, or select Refill Credits in the “Out of credits” message. In the Explore column, enter an amount in Buy additional credits as needed, review the credits figure, and select Refill Credits. Chief sends you to Stripe checkout. After payment, it returns you to where you were and shows a confirmation that your credits were added.
💡 Tip: Refills cost roughly $1 per 1,000 base credits. Current Pro subscriptions earn a 15% bonus on monthly billing and 25% on yearly billing; Power User earns 25%. Grandfathered Pro v1 subscriptions earn 15% on either billing period.

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If you’re not signed in

If you try to refill as a guest, Chief asks you to create an account or sign in first, then continues the refill you started. Your chosen amount is carried through.

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FAQ

$10 is the minimum refill. Increase the amount to at least $10 — the field shows an error until you do. The maximum is $100,000.
Credits are added through a Stripe webhook that can trail the redirect by a few seconds. Chief automatically refetches your balance when you return and keeps checking briefly. If the new balance still hasn’t appeared after a minute, refresh the page. Organization Owners can re-check Billing from the account menu; other members can open the Command Center, select Credits & Plans, and read the Your plan card.
The credits line under the input already includes your plan bonus: 15% for current Pro monthly or grandfathered Pro v1, and 25% for current Pro yearly or Power User. The credited total is therefore higher than the base $1-per-1,000 rate. Check that you’re reading the credits figure, not the dollar input.