Understanding Organization credit usage

Organization Owners can use Organization → Usage to see where credits went and whether the current balance will cover upcoming work. The page combines recorded spending, a balance forecast, and the individual charges behind each total.

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Open Organization credit usage

Only Organization Owners can open this page.

1. Open Organization from the user menu.
2. Select Usage in the Organization navigation.
3. Choose 7 days, 30 days, 90 days, or 12 months. The selected range updates the totals, charts, comparisons, and charge lists.

You can also open Organization → Billing and select View credit usage. Both entry points open the same Usage page.

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Read recorded and projected usage

The top of the page separates recorded facts from projections:

• Credits left is the Organization’s current balance.
• Credits spent is billed usage during the selected range. Its change compares that total with the previous equivalent range.
• Runs out estimates when the balance reaches zero.
• The Projected next… tile carries the selected range’s average daily spend forward over the same length of time.
• Credits to buy estimates the lowest projected shortfall. If the value is greater than zero, the page offers a shortcut to buy more credits.

The forecast includes scheduled refills and credit expirations. In Balance over time, the solid line is recorded history and the dashed line is the forecast. Refill and expiry markers show events that change the projected balance.

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Compare spending on the Overview tab

Use Overview to understand when spending happened and what drove it:

• Balance over time combines recorded balance changes with the forecast.
• Spend over time groups credits By activity or By project.
• A Spike marks an unusually high-spend day.

Select a segment in the spend chart to open the charges behind that day and activity or Project. The charge list includes its time, resource, charge type, credits, and cost. If a balance chart starts above zero, Chief displays the starting value below it. This narrower scale makes smaller balance changes easier to read; it does not mean the balance began at zero.

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Investigate and export usage on the Explore tab

Use Explore to find the people, Projects, and activities behind the totals.

1. Filter the page by User, Project, or activity type when you need to narrow the results.
2. Review Top users, Top projects, and Top movers to see the largest totals and the biggest changes from the previous range.
3. Check Spend by activity, Spend by day, Spend by user, or Spend by project. Select a row to reveal its individual charges.
4. Select Export CSV on a breakdown to download its complete, currently sorted data.
5. Under What the credits went on, sort the charged Tasks, Live sessions, and Files. Open an available item to inspect it, or use Next and Previous to move through the list.

Because Usage breaks spending down by person and Project, Organization Owners can see how members used Organization-funded credits. Collaborators and Readers cannot open Organization settings or this report.

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Understand the recommended plan

When the last 30 days of spending exceed the current plan’s included credits, Chief may show Recommended plan. This recommendation always uses the last 30 days because plans are billed monthly; changing the date range does not change it. Select View plans to compare the recommendation with the available Chief plans. Changing plans is separate from buying credits: a refill adds credits to the plan you have now.

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FAQ