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Chief handles payments through Stripe, so your card details and invoices live in the secure Stripe billing portal. You reach it from Chief in one click — the same portal you use to change or cancel a plan.

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Open the billing portal

  1. Open Settings → Billing.
  2. Select Manage plan. (On the pricing page, the equivalent button is Manage Subscription.)
  3. Chief opens the Stripe billing portal in the same window.

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Update your payment method

  1. In the billing portal, find the payment method section.
  2. Add a new card or update the card on file, and set it as default.
  3. Save your change, then return to Chief.

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Find your invoices and receipts

  1. In the billing portal, open the billing history / invoices section.
  2. View or download any invoice or receipt for your subscription and credit refills.
ℹ️ Good to know: Card details, invoices, and receipts are managed entirely inside Stripe’s portal — Chief never stores your full card number. Enterprise customers can also arrange invoice (rather than card) payment; contact sales to set this up.

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FAQ

The button only appears for the account that can manage billing, and primarily once you’re on a paid plan. If you’re on the free Explore plan you’ll see an Upgrade button instead; if your access is limited, you’ll see a note to contact support.
Open the Stripe billing portal from Settings → Billing, update or replace the card on file, and retry the charge there — see Payment & billing issues if the portal itself won’t open. If a refill payment failed, your credits won’t be added until a successful payment completes.
If Chief shows “Failed to open billing portal. Please try again later.”, wait a moment and select Manage plan again. If it continues to fail, contact support.