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Your plan isn’t locked in. You can upgrade to unlock more credits and capabilities, switch between monthly and yearly billing, or cancel — and the changes flow through automatically.

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Upgrade from Explore to a paid plan

  1. Open Settings → Billing and select Upgrade (shown when you’re on the free plan). This opens the pricing page.
  2. In the Go Pro or Power User column, choose your billing period with the monthly / yearly toggle. The toggle also sets the price (for example 20/monthor20/month or 200/year for Pro).
  3. Select Subscribe.
  4. Complete checkout in Stripe. When you return, Chief confirms the upgrade and your new plan and credits appear shortly after.
ℹ️ Good to know: Plan changes are confirmed by a Stripe webhook that can trail the redirect. Chief polls your account when you return and flips the plan label and feature access automatically within a few seconds — no manual refresh needed.

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Change billing period, downgrade, or cancel

Once you’re on a paid plan, all of these happen in the secure Stripe billing portal.
  1. Open Settings → Billing and select Manage plan (or Manage Subscription on the pricing page).
  2. You’re taken to the Stripe billing portal.
  3. From there you can switch plans or billing periods, update your subscription, or cancel it. Confirm your change in the portal.
  4. Return to Chief when you’re done.

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FAQ

Subscription management is only available to the person who can manage billing for the plan. If your access is limited, the button is replaced with a “Contact support to manage your subscription” note — reach out to support to make changes.
Chief shows “Failed to open billing portal. Please try again later.” if the portal session can’t be created. Wait a moment and select Manage plan again; if it keeps failing, contact support.